Make no doubt about it; there is money to be made from running multiple salons. You just need to do it right.
How do I know?

I don’t mean to startle you, but I think you should know some of your salon product is falling victim to the five finger discount. I’m no fear monger – I don’t parade down Main Street on the weekend wearing a sandwich board proclaiming, “The End of the World is Nigh”, or worse still, “Fluro is sooooo Making a Comeback”. I’m just telling it to you straight. If you don’t have strict stock management systems in place, you’re losing money on product – guaranteed!

Did you know a great receptionist is worth their weight in gold, yet many salons and spas won’t even throw a piece of copper toward hiring one? It makes me shake my head in disbelief almost as much as my beautician shakes her head at me for squeezing zits (oh come on, like you’ve never done it!).

If you spend some valuable time and attention on each of these twelve tips I guarantee everyone will start to contribute most effectively to your team’s success. Your workforce will respect you, your empowered stylists will ‘own’ and be responsible for their effort to success, and your bottom line will improve.

The ultimate in salon makeovers! Get your salon business truly sorted with the industry’s leading Salon Policy and Procedures Manual.

When shooting for your salon its always good to get it right the first time round, whether its for Competition or for promotional material the key to a winning shoot is not only great hair but of equal importance the ‘talent’ that you are booking.

Hair Bungee is now available in our ProHairStylist Shop – Fed up with using packs of bobby pins and multiple hair bands to create the latest celebrity red carpet or catwalk hairstyles?
The industry secret is out! Hook yourself up with the newest hair innovation to hit Australia – the hair bungee!

Every Hair Salon or Spa owner has had the challenge of communicating to staff members their roles and responsibilities clearly to them. For most of us we hope and pray that our staff know what we expect from them – isn’t that silly?

I have just returned from a 4 day trip with a friend to a place called Ladakh (note spelling) is in the Indian state of Jammu and Kashmir, often called little Tibet and with an average altitude of over 9,000 feet (3,000 m), it is India’s highest plateau.

When we are communicating particularly with Gen X and Y, we must continually pique the interest of the listener as the average attention span has been declining. There is little point reeling off numerous details as the short-term memory has the capacity to only recall just 5 to 9 items (Psychologists George Millar 1956). Therefore in communicating remember the Primary Effect (points made in the first minute) and the Recency Effect (points made last or most recent things heard) will be the parts of the communication remembered most.
*Check out the bonus video – The Communication Gap*